Our contact details.

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E-mail: data@simplysocialcare.co.uk

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The type of personal information we collect.

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We currently collect and process the following information:

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• Basic Identification Information: Names, addresses, email addresses, and phone numbers.

• Employment History and Qualifications: CVs, employment references, education and training records

• Legal Compliance Data: Right-to-work documentation, DBS check results, and other background check information.

• Health Information: Where relevant, health data that may affect employment placements.

• Financial Information: Bank details for payroll purposes (if directly employing individuals).

• Preferences and Work Requirements: Types of roles sought, availability for work, and preferred work locations.

• Identification and Age Verification: Copies of passports, driving licenses, or birth certificates 

• Professional Memberships: Details of any professional body memberships relevant to the social care sector.

• Feedback and Performance Information: Records of work placements, feedback from employers, and performance assessments.

• Interaction Data: Communications with the agency, including emails, phone calls, and messages, for service quality and training purposes.

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How we get personal information and why we have it.

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Most of the personal information we process is provided to us directly by you for one of the following reasons:

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• To evaluate your qualifications and suitability for potential employment opportunities in the social care sector.

• To perform background checks, including DBS checks, necessary for positions requiring high levels of trust.

• To manage your employment placements and ensure accurate payroll and benefits administration.

• To communicate with you about job opportunities and updates related to our services.

• To comply with legal and regulatory requirements pertinent to the recruitment and employment of individuals in the social care sector.

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 We use the information you have provided to:

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• Assess and match your qualifications and skills with potential job opportunities.

• Conduct necessary background checks, including DBS checks, for roles requiring such verification.

• Facilitate the job application and placement process, including communications with potential employers.

• Ensure compliance with legal and regulatory obligations related to employment.

• Provide support and advice throughout the recruitment process and employment period.

We may share this information with:

• Potential employers within the social care sector looking to fill temporary or permanent roles.

• Regulatory bodies or authorities as required by law, particularly for compliance with employment regulations.

• Third-party service providers facilitating background checks, including DBS checks.

• Payroll and benefits administrators to manage employment-related payments and services.

• Legal advisors or consultants in case of disputes or legal matters pertaining to employment.

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Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing personal information are primarily:

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(b) Contractual Obligation: To fulfil our contractual duties in providing recruitment services.

(c) Legal Obligation: To comply with legal requirements, including employment laws and DBS check regulations.

(f) Legitimate Interests: To carry out necessary functions as a recruitment agency in the social care sector, such as matching candidates with job opportunities.

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We collect personal information directly from you when you apply for positions, submit your CV, or communicate with us. This information is essential for assessing your suitability for roles, fulfilling our contractual and legal obligations, and providing effective recruitment services. When sharing information with third parties, such as potential employers or legal authorities, it's done within the scope of our services or as required by law. If we rely on your consent for specific processing activities, you have the right to withdraw consent at any time by contacting us at: data@simplysocialcare.co.uk

How we store your personal information

Your information is securely stored within our protected IT systems and physical records for employees and candidates. Personal information is kept for the duration necessary to fulfil our recruitment services, comply with legal obligations, and support your employment needs, typically up to Six Months after the end of your engagement with us. After this period, your data is securely disposed of by deleting electronic records and shredding physical documents. We ensure all data disposal methods meet privacy and security standards, safeguarding against unauthorized access or data breaches.

Under UK GDPR, your data protection rights include:

• Your right of access: Request copies of your personal information.

• Your right to rectification: Correct inaccurate or incomplete personal information.

• Your right to erasure: Erase your personal information in specific circumstances.

• Your right to restriction of processing: Restrict processing of your personal information in certain conditions.

• Your right to object to processing: Object to how your personal information is processed in certain situations.

• Your right to data portability: Transfer your personal information to another entity or yourself in specific circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

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Please contact us at data@simplysocialcare.co.uk

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How to complain

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If you have any concerns about our use of your personal information, you can make a complaint to us at data@simplysocialcare.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

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The ICO’s address:     

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Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

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